Privacy Policy

Last updated: 1 August 2026

1. Controller

Tradelinea, Building 1205, Plot 347, Al Nahda, Sharjah Main City, Industrial Area. Sharjah, United Arab Emirates, is responsible for the personal data described here. Contact us at hello@tradelinea.com.

2. Data we collect

Contact details you submit through our forms (name, email, phone, company and message); billing information required to process payments; and basic technical data such as IP address and browser type collected when you visit the site.

3. Why we use it

To respond to enquiries, deliver and support our services, issue invoices and prevent fraud, and to meet legal and accounting obligations. We rely on contract performance, legitimate interest and legal obligation as our legal bases.

4. Sharing

We share data only with service providers who help us operate: our payment processor, hosting provider, email and analytics tools. They act on our instructions and may not use your data for their own purposes. We never sell personal data.

5. Payments

Card payments are processed by our payment provider. Card numbers are entered directly with the provider and are never stored on our servers.

6. Retention

Enquiry data is kept for up to 24 months. Contract and invoice records are kept as long as tax law requires, normally seven years.

7. Your rights

You may request access, correction, deletion, restriction or portability of your data, and object to processing based on legitimate interest. Email hello@tradelinea.com and we will respond within 30 days.

8. Cookies

We use only cookies strictly necessary for the site to function and, where enabled, aggregated analytics. You can block cookies in your browser settings.

9. Security

We use encrypted connections, access controls and vetted providers to protect your data. No method of transmission is completely secure, but we review our safeguards regularly.